Anabelle Colaco
30 Mar 2026, 21:08 GMT+10
LONDON, U.K.: Britain's competition regulator has opened investigations into five companies, including AutoTrader and Eat, as part of a wider crackdown on fake reviews and misleading online ratings.
The Competition and Markets Authority (CMA) said the probes follow earlier action against major tech platforms Amazon and Google, which resulted in changes to improve how fake reviews are detected and handled.
The latest investigations have been launched under newly expanded powers that allow the CMA to determine breaches of consumer protection law and take direct enforcement action, including imposing fines and requiring companies to change their practices.
Among the companies under scrutiny, online car marketplace AutoTrader and reviews platform Feefo are being examined over concerns that one-star reviews were not published on AutoTrader's website, potentially distorting overall ratings.
Food delivery company Just Eat is also being investigated over whether it inflated ratings for some restaurant and grocery partners.
The regulator said meal kit provider Pasta Evangelists may have offered discounts in exchange for five-star reviews, while funeral services company Dignity is accused of encouraging staff to post positive reviews about its own services.
The CMA said it has not yet reached any conclusions on whether consumer law has been breached.
However, the investigations could lead to findings of unlawful conduct, with potential penalties including fines of up to 10 percent of a company's global turnover.
"We've given businesses the time to get things right. Now we're deploying our new powers to tackle some of the most harmful practices head on", said CMA chief executive Sarah Cardell.
The move signals a tougher stance by UK regulators on online consumer protections, particularly as digital platforms play an increasingly central role in influencing purchasing decisions.
Fake or misleading reviews have been a growing concern for regulators globally, with authorities seeking to ensure greater transparency and fairness in online marketplaces.
Get a daily dose of Manufacturing Mirror news through our daily email, its complimentary and keeps you fully up to date with world and business news as well.
Publish news of your business, community or sports group, personnel appointments, major event and more by submitting a news release to Manufacturing Mirror.
More InformationNew York [US], March 30 (ANI): The Rajasthan Association of North America on Sunday (local time) celebrated Rajasthan Diwas and Holi...
South Waziristan [Pakistan], March 29 (ANI): Persistent mobile and internet outages in Lower South Waziristan have disrupted daily...
Across the venue, Chinese solar modules, storage batteries and smart energy solutions featured prominently, reflecting the growing...
Across the venue, Chinese solar modules, storage batteries and smart energy solutions featured prominently, reflecting the growing...
New Delhi [India], March 27 (ANI): BJP leader Pradeep Bhandari on Friday launched a sharp attack on Congress, claiming that the party's...
New Delhi [India], March 27 (ANI): A Special Court in New Delhi on Friday acquitted former Rajya Sabha MP Vijay Darda, businessman...
LONDON, U.K.: Britain's competition regulator has opened investigations into five companies, including AutoTrader and Eat, as part...
ZAGREB, Croatia: Uber Technologies has teamed up with Pony.ai and Croatian startup Verne to launch what the companies say will be Europe's...
PARIS/STOCKHOLM: Surging petrol prices linked to the war in Iran are accelerating demand for used electric vehicles across Europe,...
SEOUL/YOKOHAMA: The war in the Middle East is disrupting Asia's used-car trade, leaving shipments stranded, delaying deliveries, and...
SAN FRANCISCO, California: DoorDash is rolling out additional payments for drivers in the United States and Canada as soaring fuel...
CANBERRA, Australia: Australia and the European Union have finalised a long-awaited trade agreement, lowering tariffs on most goods...
